POLICIES AT SAWDUST & INK

 At Sawdust & Ink, we’re dedicated to giving our customers a  rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.​

SHIPPING AND TURNAROUND POLICY!​

Each item is made to order! The processing time is 10-14 business day's depending on our workload.

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Not all returns are eligible for refund.  Please email sawdustandink@yahoo.com for returns.

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All returns must be in its original condition and in its original form of packaging to be eligible for exchange, credit or refund.   Any other returns may be subject to restocking fees of up to 25% of merchandise value.

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There will be absolutely no returns allowed for special orders, merchandise that have been worn or damaged due to customer’s negligence.

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It is buyer's responsibility to send the return merchandise back to us in good condition to ensure prompt processing. You are responsible for paying to ship items back to us​

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When will my order ship?

Ready to ship items (RTS) will generally ship in 5-7 business days. Completed hats 7-14 business days. Patches have a 10-14 business day turnaround time. This does not include holidays or weekends. Please read each item description to find the estimated ship date. Ship dates on pre-order items are subject to change.  

For any questions or custom orders please contact us via email at sawdustandink@yahoo.com